OUR FOCUS - EMPOWERING YOUR TEAM WITH AI
At CurrentWave AI, we build AI tools that deliver smarter workflows, faster answers, and better experiences—for your team and your customers.
Our solutions unlock scattered and hard-to-find internal data, making your CX team faster, smarter, and more efficient. By providing quick, reliable access to information, we empower your team to deliver exceptional service that builds loyalty and earns trust.
With a focus on saving time, improving quality, and enhancing customer satisfaction, our tools adapt and grow with your business—always keeping your team at the heart of your success.
Empower Your Customers
Engage your customers with real-time, AI-powered chat on your website. CXchatAI connects to your live data, providing instant, 24/7 assistance with the natural, conversational ease of advanced AI. Whether customers need to place orders, ask questions, or file claims, they get immediate responses.
Empower Your CX Team
Our internal-facing knowledge assistant delivers your CX team fast, secure, high-quality access to your internal knowledge, wherever it resides. Intuitive dashboards and monitoring tools give executives and supervisors real-time visibility into trends, conflicting documents, customer pain points, and areas for service improvement.
Reduction in Answer Retrieval Time
Access answers from your documentation 98% faster.
98%
OUR RESULTS - PROVEN IN NUMBERS
Reduce employee interruptions of supervisors and peers by 60%.
Interruptions Rate Improvement
60%
Reduction in Training Time
Slash employee onboarding and training time by 50%.
50%
White-Glove Human Support
We use industry best practices to ensure your data, and your customer's data, is secure and private at all times.
Get personalized, expert support from our dedicated team every step of the way.
Secure and Private
The CurrentWave AI Difference
OUR VISION - ELEVATING CX WITH AI
Custom AI Solutions
We customize your solution to fit your specific business needs, no one-size-fits-all here.
Risk-Free
Experience our solutions with a risk-free trial—we guarantee you'll love it, or your money back.
OUR IMPACT - SUCCESS STORIES
Partnering with CurrentWave AI positions us to elevate our member service and engagement to new heights. With their AI-driven solutions, we’re excited to serve our members even better and stay at the forefront of innovation in our industry.
Mark Hettinger
President & CEO, GFA Federal Credit Union
OUR IMPACT - SUCCESS STORIES
As a smaller credit union, our org structure is relatively flat. There is only one degree of separation between front line staff and the executive team. Because of CurrentWave AI, countless questions are being processed quicker and more accurately without any intervention from managers or executives. It’s literally saving us both time and money.
Nathan Grossenbach
President & CEO, Shoreline Credit Union
OUR IMPACT - SUCCESS STORIES
I was pleasantly surprised by how well CurrentWave AI handled a customer's complex payment issue. The AI's response was exactly what I would have provided myself. We are witnessing continuous advancements in how our customers are supported through AI via our Zendesk chatbot. Traditional chatbots could not have handled this level of complexity.
Luis Albornoz
Customer Service Supervisor, misterb&b
OUR IMPACT - SUCCESS STORIES
Our experience with the CurrentWave AI team has been outstanding. Their solution has revolutionized our operations, with our employees actively using it daily. We were confident AI would be a game changer for us, but the results have been even better than expected.
Beth Willis
AVP Operations, IH Credit Union
OUR IMPACT - SUCCESS STORIES
Implementing CurrentWave AI has been a game changer for Marine Credit Union, dramatically improving our daily operations. Our employees now find accurate answers for members in seconds instead of minutes. CurrentWave AI is one of the best enhancements we've made, saving us time and enabling faster, more efficient service for our members. We highly recommend their services to any credit union looking to transform their member experience and operations.
Darrick Weeks
CEO, Marine Credit Union
OUR ONBOARDING - QUICK, SIMPLE, AND STRESS-FREE
Our AI solutions are simple to launch,
at a price that fits your budget.
Fast
Set Up
Our solution can be up and running in 1 day. Your team gets immediate value.
Easy
Implementation
No document prep needed. Implement with minimal IT involvement.
Affordable
Pricing
Our solutions are affordable for organizations of all types and sizes.
OUR TEAM - ROOTED IN EXPERIENCE
Driven by Success
Our team knows what it takes to make you happy and your business thrive.
Our Founder and CEO, Pete Lunenfeld, has decades of success leading both startups and large-scale enterprise engineering teams. We’ve witnessed technology trends come and go, but we believe generative AI is here to transform the way businesses operate. We’re excited to harness its power to deliver measurable value to your organization, whatever its size.
Click the button below to discover how we can elevate your customer experience.
Our solutions make your team faster, smarter, and more efficient with the power of AI. We don’t replace your team - we supercharge them, helping you turn great customer service into lasting loyalty. Easy to use and backed by real human support, our solutions grow with your business, giving your team everything they need to deliver quick, accurate answers, and exceptional customer experiences.