Catch the Wave
We’re on a mission to unlock your knowledgebase with AI, giving your team the superpowers to deliver speed, accuracy, and customer satisfaction.
Our Story
From Startups to Enterprises
At CurrentWave AI, we combine decades of experience in startups and enterprise leadership with a passion for solving real customer problems.
From leading large engineering and product teams to pioneering generative AI tools, we’ve consistently focused on creating technology that serves people. Our journey has been marked by groundbreaking achievements, always guided by a deep understanding of customer needs. This approach has allowed us to develop tools that are reliable, scalable, and transformative for businesses of all sizes.
White-Glove Human Support
Get personalized, expert support from our dedicated team every step of the way.
Secure and Private
Our cloud-native applications use industry best practices, ensuring your data stays protected and private.
Ride the Wave that Redefines Success
Custom AI Solutions
Risk-Free Onboarding
Experience our solutions with confidence, backed by a no-commitment, risk-free trial.
We customize every solution to fit your specific business needs.
No one-size-fits-all here.
Our Mission
We Do Not Replace Your CX Team. We Harness AI to Give Your Team Superpowers.
At CurrentWave AI, we make your team faster, smarter, and more efficient with the power of AI. Our tools don’t replace your team - they supercharge them, helping you turn great customer service into lasting loyalty. Easy to use and backed by real human support, our solutions grow with your business, giving your team everything they need to deliver quick, accurate answers and exceptional experiences.
Our Founder
Pete Lunenfeld
Founder, CEO and CTO
Pete brings over 30 years of experience navigating the tech landscape with a blend of leadership and customer-centric wisdom. From igniting innovation in startups to successfully leading large enterprise teams, Pete's career is marked by groundbreaking achievements.
Prior to CurrentWave AI, Pete served as Chief Technology Officer of Truckstop.com, a powerhouse SaaS freight services company. While at the helm, he oversaw all aspects of technology, R&D, software development, infrastructure, and service delivery, with over 350 engineers on his team. Pete also served as Truckstop's Chief Product Officer, showcasing his skill in solving customer problems and capturing customer loyalty.
During his tenure at Truckstop, Pete pioneered the transportation industry’s first generative AI products (patents pending). This achievement highlighted his ability to build applications that customers love and was his inspiration to establish CurrentWave AI and bring the transformative power of generative AI to the rest of the world.
Pete has also played a pivotal role in shaping startup companies, including RMIS, an industry-leading (SaaS) provider of logistics and real-estate compliance services. As the CTO and Executive Vice President, Pete led the way in creating an industry darling. From inception to acquisition and exit, Pete led the software development, engineering, customer success, and product teams, showing his ability to create innovative technology and deliver superior product-market fit.
Client Testimonials
Implementing CurrentWave AI has been a game changer for Marine Credit Union, dramatically improving our daily operations. Our employees now find accurate answers for members in seconds instead of minutes, boosting both efficiency and member satisfaction. The CurrentWave AI tool has streamlined processes, reduced response times, and allowed us to focus on strategic tasks. Training has also improved, with new hires feeling confident from day one with AI at their fingertips. CurrentWave AI is one of the best enhancements we've made, saving us time and enabling faster, more efficient service for our members. CurrentWave AI is also extremely responsive and collaborative with our teams. We highly recommend their services to any credit union looking to transform their member experience and operations.
Darrick Weeks, CEO, Marine Credit Union
We are thrilled to embark on this journey with CurrentWave AI. Our collaboration leverages the unique strengths of both our companies, particularly CurrentWave AI’s cutting-edge technology and white-glove approach. Marine is excited to be on the forefront of AI innovation, tackling some of the most pressing challenges in our sector, and accelerating our mission to advance the financial lives of our members.
Joumana Mcdad, Chief Service Delivery and Experience Officer, Marine Credit Union
Through our partnership with CurrentWave AI and the integration of their CXchat API, we are boosting our operational efficiency and improving our customer support. This partnership will empower our team and enhance our ability to support our customers with personalized, responsive service.
Francois de Landes de Saint Palais, COO & Co-Founder, misterb&b
I was pleasantly surprised by how well CurrentWave AI handled a customer's complex payment issue. The AI's response was exactly what I would have provided myself. We are witnessing continuous advancements in how our customers are supported through AI via our Zendesk chatbot. Traditional chatbots could not have handled this level of complexity
Luis Albornoz, Customer Service Supervisor, misterb&b
Working with the CurrentWave AI team has been a game-changer for us. Their AI knowledgebase tool is incredibly fast, delivering accurate answers from our documentation regarding policies, processes, and procedures. Our team can now get immediate and accurate answers when they need it, and this has significantly simplified our daily tasks. We highly recommend CurrentWave AI’s services to any credit union looking to transform their operations.
Robb White, CEO, IH Credit Union
Our experience with the CurrentWave AI team has been outstanding. Their solution has revolutionized our operations, with our employees actively using it daily. We were confident AI would be a game changer for us, but the results have been even better than expected. It has changed the way we onboard new employees, creating a much better learning environment. We highly recommend Pete and his team to any credit union seeking to enhance and streamline their work processes.
Beth Willis, AVP Operations, IH Credit Union
Partnering with CurrentWave AI represents a significant step for U-PIC. This integration is a clear demonstration of our commitment to innovation and customer satisfaction. By leveraging CurrentWave AI’s advanced capabilities, we’re offering our clients seamless and unparalleled access to their insurance claim information 24 hours a day, setting a new industry benchmark.
Bliss Landon, President & CEO, U-PIC Shipping Insurance
Partnering with CurrentWave AI positions us to elevate our member service and engagement to new heights. With their AI-driving solutions, we're excited to serve our members even better and stay at the forefront of innovation in our industry.
Mark Hettinger, President & CEO, GFA Federal Credit Union
In the first week of CurrentWave, we estimate over 25 hours of time was freed up. Staff are more able to problem solve on their own with CurrentWave. Whereas prior to CW, staff would seek out a peer or manager for a question, they are now able to obtain an answer and research on their own without digging through shared drives and cloud storage. I’ve been at the credit union for 11 years, and CW can already answer more questions quicker and more accurately than I can!
Nathan Grossenbach, President & CEO, Shoreline Hometown Credit Union
