Financial Institutions
The Cost of Fragmented Knowledge
You have hundreds (if not thousands) of policies, procedures, and processes that must be organized in a way that your employees can access quickly to answer customer questions or simply do their jobs.
This can be an impossible task. Over time information becomes scattered and hard to find. Your employees waste valuable time searching for the right information... while your customers wait.
We have solved your problem.
The Cure for Chaos
Say goodbye to long hold times, supervisor interruptions, slow training, and outdated documentation.
Affordable for banks and credit unions of all sizes, our solutions provide your employees with instant access to your internal knowledge and equip you with the insights needed to address customer pain points - saving you time and money and boosting customer loyalty.
Seamless Integration with Your Systems
No integration is required, but our solutions can integrate seamlessly with your platforms such as SharePoint, OneDrive, Google Docs, and Zendesk. Easily add Single Sign-On (SSO) with Azure Entra (Active Directory) for a streamlined user administration.
Our AI tools help our bank and credit union clients boost efficiency, improve customer satisfaction, and achieve measurable results - without the headache.
OUR IMPACT - SUCCESS STORIES
In a world full of AI vendors that manifest problems to say they solve them, CurrentWave AI tackles a real-world issue and does it exceptionally well.
Nathan Grossenbach
President & CEO, Shoreline Credit Union
OUR IMPACT - SUCCESS STORIES
Working with the CurrentWave AI team has been a game-changer for us. Their AI knowledgebase tool is incredibly fast, delivering accurate answers from our documentation regarding policies, processes, and procedures. Our team can now get immediate and accurate answers when they need it, and this has significantly simplified our daily tasks. We highly recommend CurrentWave AI’s services to any credit union looking to transform their operations.
Robb White
CEO, IH Credit Union
OUR IMPACT - SUCCESS STORIES
Our experience with the CurrentWave AI team has been outstanding. Their solution has revolutionized our operations, with our employees actively using it daily. We were confident AI would be a game changer for us, but the results have been even better than expected. It has changed the way we onboard new employees, creating a much better learning environment. We highly recommend Pete and his team to any credit union seeking to enhance and streamline their work processes.
Beth Willis
AVP Operations, IH Credit Union
OUR IMPACT - SUCCESS STORIES
Partnering with CurrentWave AI positions us to elevate our member service and engagement to new heights. With their AI-driven solutions, we’re excited to serve our members even better and stay at the forefront of innovation in our industry.
Mark Hettinger
President & CEO, GFA Federal Credit Union
OUR IMPACT - SUCCESS STORIES
Implementing CurrentWave AI has been a game changer for Marine Credit Union, dramatically improving our daily operations. Our employees now find accurate answers for members in seconds instead of minutes. CurrentWave AI is one of the best enhancements we've made, saving us time and enabling faster, more efficient service for our members. We highly recommend their services to any credit union looking to transform their member experience and operations.
Darrick Weeks
CEO, Marine Credit Union
