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CurrentWave AI CXChatRiptide Sample

CXchatAI

Empower Your Customers

Engage your customers with real-time, AI-powered chat on your website. CXchatAI seamlessly connects to your live data, providing instant, 24/7 assistance with the natural, conversational ease of advanced AI. Whether customers need to place orders, ask questions, or file claims, they get immediate responses—reducing wait times, enhancing satisfaction, and boosting your bottom line.

AEL Insurance Chat How I can help? For claim status tell me the claim ID and tracking number. Your claim ID 747570 has a status of Paid. Would you like to know anything else about this claim? Ask a question My claim numberr is 747570 My tracking number is 673FB3BE2F0BD Can you tell me when it was paid? AEL AEL Your claim ID 747570 was paid on 12/6/24. AEL

Real-Time Transactions and Live Data 24/7

CXchat's API can check order and claim status 24/7 using real-time dynamic data from your system and static data hosted from your knowledgebase.  Customers can place orders and make claims instantly, eliminating lag time and boosting your bottom line.

Access answers from your documentation 98% faster.

Faster Answers

What if you AI chatbot could deliver real-time data to your customers instantly?

Higher Containment

Higher containment reduces the need to escalate to a human agent.

Break the Information Bottleneck

Fewer Interruptions

Reduce supervisor and peer interruptions by 60%.

Better Accuracy

Accurate information always available on demand.

Happier Customers

Earn lasting loyalty with exceptional customer service.

Zendesk Integration and More

CXchatAI's API integrates seamlessly with platforms like Zendesk.  Experience significant improvement in chatbot containment rates, happier customers, and a team that's more productive than ever - without ripping and replacing anything.

Collage of common business applications (using logos)

Fast

Provide the instant answers your customers have come to expect.

Easy

Our API can be deployed quickly with little burden to your IT team.

Secure

Your data is always secure with our cloud native application infrastructure.

Private

Keep data private with our advanced PII management.

The CXchatAI Advantage

Learn more about how we can supercharge your CX teams

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