Videos

Our internally-facing knowledge assistant delivers your team fast, secure, high-quality access to your internal knowledge, wherever it resides. Intuitive dashboards and monitoring tools give executives and supervisors real-time visibility into trends, conflicting documents, customer pain points, and areas for service improvement.

A fresh conversation on how AI-powered knowledge management can elevate credit union member and employee experiences. Entrepreneur and Senior Business Advisor Rick Cranston hosts a fireside chat with: • Tyler Valentine, President & CEO, StagePoint Federal Credit Union • Pete Lunenfeld, President & CEO, CurrentWave AI They reveal how StagePoint FCU's AI-driven approach to knowledge management: • Preserves institutional expertise—even when key team members move on • Empowers employees to quickly find the answers they need, reducing stress and improving efficiency • Drives higher member satisfaction by delivering fast, accurate support

From tackling operational roadblocks to sharing firsthand AI success stories, this discussion shed light on how technology can empower small credit unions to deliver exceptional member service and boost employee development. For more information, visit https://www.currentwave.ai.

Our CEO Pete Lunenfeld's TL;DR series: Busy vs. Productive